S e r v i c e s

FYI Unlimited offers the following quality, “instant results” services for a wide range business and organizational applications. We offer a comprehensive selection of seminars and training services. Our service rates are very reasonable and are among the best in the industry. Senior citizens and non–profit agencies receive 10% off our regular service rate charges. A fine selection of quality products are also available at value pricing.

NEW! Web Site Design and Management. Let us create a great site for you! Our design team can custom furnish a site that is highly effective, no–nonsense, easy to use, and always professional. Intranet services are also available.

“If you have time enough to build or fix everything yourself, then you have little time left for business.”

• Research As our name implies, FYI Unlimited specializes in research and information retrieval services. FYI can locate many hard-to-find (time–consuming) items of interest in both written and electronic format, plus research of news articles and publications. We can locate “orphaned” computer hardware/software documentation, technical manuals, and can investigate a wide range of statistical and demographic data.
  
  
• Marketing FYI has the expertise to provide complete marketing research, analysis, and surveys for private enterprise. We also provide services for non–profit and government agencies in the areas of needs assessment, service delivery implementation, staffing requirements, budgeting, and evaluation measurement. A full range of DTP layout and design services is also available for professional brochures, newsletters, manuals, mailings, and business stationery needs.
  
  
• Consulting FYI offers the finest in management expertise and consulting services: business startup and expansion issues, organization and time management, customer service, staff and employee development and training, productivity enhancement, information systems technology deployment, assistance, and support, effective marketing techniques, tax preparation guidelines, and business communications.
  
  NEW! Free Consultation Receive up to ½-hour consultation at no charge, in person, or via phone or the net! This limited time offer will assist you in evaluating the quality and value of our services. E-mail or call (505) 544-3095 to arrange for an appointment. There is no obligation and we do not engage in unauthorized solicitation. Check out our products page for another great, no–cost offer.
  
  
• PC Support Expert assistance in first the fundamentals of business, accounting, graphic design, and document processing, then the efficient use of today’s software applications to harness PC technology. Professional assistance in maintenance and data security, purchasing, installations, upgrades, connectivity and networks is also available. We specialize in making computers friendly.
  
  
• Consumer Empowerment Whether you are an individual or a small enterprise, your rights in the world of business hold equal standing with the megacorporations, government, and the utility company oligarchy. Dishonest merchants, vendors, service companies, and con artists are prevalent in every category of commerce today. Take advantage of our expert communication skills to present your position in the event of a financial or procedural dispute. You will experience a direct and forthcoming response, usually one which will meet to your satisfaction. Do not get pushed around or ripped off! Before you lay down your hard–earned money, call us or your state and local consumer agencies first.
  
  

Seminars

Bring the outstanding insight and creativity of our expert team directly to your workplace. In addition to our regular offerings below, FYI Unlimited can specially design a seminar, in–service, workshop, or training session covering many of the above services and topics to accommodate your special requirements. One or two hour, and half or full day sessions are available. E-mail or call (505) 544-3095 for more details. Additional per diem and travel expenses may apply.

A summary of the topics below may be found in our products page.

• “Putting your Business on Top” (approx. 6 hours).
  
  
• “Customer Service: Above and Beyond” (approx. 3 hours).
  
  
• “Organization: Getting Back on Track” (approx. 3 hours).
  
  
• “Marketing for the Millennium” (approx. 3 hours).
  
  
• NEW! “White Hats for Bureaucrats” This specially created seminar has been designed with regulation and enforcement in mind. Learn about the real motivations behind resistance to compliance, and why clients, and small businesses in particular, dislike public officials so openly. Effective communication techniques and steps for positive interaction are extensively discussed. Face up to the storm and build up the esteem of your organization. An optional planning and coaching session may be attached. Main course and workshop are approximately 3 hours each.

Rates

         REGULAR RESEARCH AND CONSULTING SERVICE RATE (HOURLY):       $ 25.00

         SEMINAR, IN–SERVICE, AND WORKSHOP RATE (HOURLY):             $ 35.00
         (Additional per diem and travel expenses may apply.)

         PC MAINTENANCE, NETWORK, AND INTRANET SUPPORT (HOURLY):      $ 20.00
         (Commercial service contracts are available.)

         PC LITERACY AND SOFTWARE TRAINING RATE (HOURLY):             $ 16.00


         DISCOUNT: 10% off for above, senior citizens and
         non–profit agencies.



         TRIP CHARGE (LOCAL):                                         $ 10.00

         TRIP CHARGE (REGIONAL):                                      $ 45.00

         Local service area is Deming, NM. Regional service
         area includes NM cities and those bounded within
         Lordsburg, Silver City, Hatch, Las Cruces, Columbus,
         plus El Paso, Texas.

         (Alamogordo and Truth or Consequences, NM, add $20.00).

WARRANTY: 100% satisfaction guaranteed or your money back (excluding trip charges, mail and telecommunication expenses, items purchased by customer in advance of services, and the cost of consumables). Services are warranted for 90 days, where applicable.

OUR HOMETOWN GUARANTEE: You will get what you pay for at the price you were quoted in advance of services. There are no hidden charges, and you will not be billed in excess of the agreed upon amount. However, requests for extra work will incur additional charges. You will not have to pay a cent unless you are completely satisfied, subject to the terms of the warranty above.