Feedback received from the
Defense Logistics Agency for Kit Pack's support of
the KC-135 provided at a critical time
Situation: AOG!
All of the KC 135 Stratotankers, known as the backbone of the USAF tanker fleet, were grounded!
 This plaque was presented to Kit Pack as an acknowledgement of Kit Pack's support of DOD's mission to maintain the KC-135 tanker fleet. |
Small business Kit Pack Company Las Cruces, New Mexico Kit Pack Company has shown consistent, superior commitment to supporting the urgent supply needs of the U. S. Air Force. Kit Pack is a supplier of excellence, providing logistical solutions to their Department of Defense customer base in support of military readiness. Their dedication and willingness to partner with Defense Supply Center Richmond to fill urgent customer requirements exceeded all expectations. Kit Pack went beyond the call of duty to correct an outdated grease specification that was discovered while installing the rebuild kits. They helped identify the problem, and were able to immediately ship bearings packed with the correct grease. Upon receipt, the previously shipped bearings were promptly stripped and re-packed with the correct grease and sent back to the customer. All while Kit Pack was in the process of assembling additional rebuild kits and making early phased deliveries. Their cooperation and performance demonstrated the ultimate in contractor/Government partnering to support the Warfighter. Kit Pack represented the best in Outstanding Readiness Support under adverse conditions to satisfy unforeseen demands. Nominated by the Defense Supply Center Richmond. |