WINDOWS STARTUP TROUBLESHOOTING If you have trouble starting Windows, you can use several methods to start your computer with or without starting Windows or the network. After you identify and resolve the problem, you can restart your computer as you usually do. What do you want to do? Create a startup disk. Start Windows in safe mode. Start your computer without starting Windows. Confirm startup files line by line. Start Windows without logging on to the network. Note: Windows Help will not be available when you start these procedures. You can print this topic for reference by clicking Options and then clicking Print Topic. ******************** CREATING A STARTUP DISK See separate writeup, SysBackUp.txt, on this site. ******************** TO GO THROUGH THE STARTUP COMMANDS LINE BY LINE * Restart your computer: click the Start button, click Shut Down, and then click Restart The Computer OR press the RESET button on the front of your computer OR turn the power off then back on after a moment (this latter is a last resort effort). * When you see the message "Starting Windows 95," press F8. * Choose Step-by-Step Confirmation. For each command you want to run, press Y. If the command runs successfully, you're prompted with the next command. If the command does not run successfully, you receive an error message. To skip a command, press N. Once you identify the failing command you can restart again and skip execution of that command. Note: After you finish this procedure, you may need to restart your computer before Windows will start properly. ******************** TO START WINDOWS IN SAFE MODE * Restart your computer: click the Start button, click Shut Down, and then click Restart The Computer OR press the RESET button on the front of your computer OR turn the power off then back on after a moment. (The latter is a last resort method) * When you see the message "Starting Windows 95," press F8. * Choose Safe Mode. If you want to start Windows with network support, choose Safe Mode With Network Support. In safe mode, Windows uses default settings (VGA monitor, no network, Microsoft mouse driver, and the minimum device drivers required to start Windows). You will not have access to CD-ROM drives, printers, or other devices. * On the Start menu, go to Settings, and click Control Panel. Notes: You can double-click the Network or System icon and change settings as needed. After you finish this procedure, you need to restart your computer before Windows will start properly. ****************************** TO START YOUR COMPUTER WITHOUT STARTING WINDOWS * Restart the computer: click the Start button, click Shut Down, and then click Restart The Computer or press the RESET button on the front of your computer or turn the power off then back on after a moment. * When you see the message "Starting Windows 95," press F8. If you want to load your Autoexec.bat and Config.sys files, choose Step by Step Confirmation. If you want to skip your Autoexec.bat and Config.sys files and go to the command prompt, choose Command Prompt Only. If you want to skip your Autoexec.bat and Config.sys files and go to the command prompt without network support, choose Safe Mode Command Prompt Only. Note After you start your computer in MS-DOS, you need to restart your computer to start Windows again. ******************************** These instructions are summaries that can be found in Windows Help under the indexed word BOOTING (Booting your computer). It would be wise to perhaps print these out and file them because at the time you need them you will likely not have access to Windows Help. (grin) Also see separate text files, SysBackUP.txt and Registers.txt that can be read/downloaded from here.