ZiaNet - Support Desk

A series of articles on the how-tos, where-fores, and other interesting tidbits of exploring and using the Internet.

Have you ever had trouble with Web Mail?

Web mail from our home page is a great convenience. Read about the advantages and limitations of web mail. This article also explains how to work around some of those limitations.
The real story of Email worms and Viruses

Recent outbreaks of the ILOVEYOU virus and a few copycats, and now another visit of the Melissa virus have got us on our toes around here. Here's a basic explanation of how these things work, what they do, and a point or two you may have missed if you got all of your news from the major media networks.
What is DNS?

A pretty friendly overview of the Internet Domain Name System.