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ZiaNet provides Network Access services in conjunction with:

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High Speed Access

Las Cruces:   Qwest DSL   Qwest ISDN  

Qwest DSL

General - Qwest DSL is a very economical high-speed Internet connection. This is a shared line service, meaning you can connect and talk on the same phone line at the same time. There is no loss of speed when you use the telephone. If you are currently paying for two phone lines, you may actually save money by ordering this service on your primary line, and canceling the second line.

What will it all cost?

DSL Modem / Router - When you order this service you will need a DSL modem/router. These may be purchased directly from Qwest or from most places that sell computer networking hardware. If you purchase a DSL modem/router form someone other than Qwest, make sure that the modem is Qwest DSL compatible (ask your sales person). Prices vary but normally run between $60.00 up to $125.00 depending on the functionality. If you have more than one computer to connect or want to use wireless, you should expect to pay more.

Activation Fees - Qwest sometimes charges an activation fee to connect your phone line to DSL. Generally, they waive most of the fee and you pay about $10.00 for activation. There is no activation fee from La Tierra / ZiaNet / Spinn.net.

Bandwidth Costs - Check the table below for current costs from Qwest and from Us

  Service     Down / Up     Qwest Charge     ZiaNet Charge     Total Cost  
  Qwest Connect Basic   256/256 Kbps $15.00 $15.00 $30.00
  Qwest Connect Silver     1.5 Mbps/896 Kbps   $28.00 $20.00 $48.00
  Qwest Connect Platinum   3M/896Kbps
5M/896Kbps
7M/896Kbps
$38.00 $25.00 $63.00
  Stand-alone Qwest Connect Silver     1.5 Mbps/896 Kbps   $33.00 $20.00 $53.00
  Standalone Qwest Connect Platinum   3M/896Kbps
5M/896Kbps
7M/896Kbps
$43.00 $25.00 $63.00

Qwest ISDN

ISDN provides two channels or two phone lines. You can use either one, or both, for voice or data. Your equipment (ISDN phone, ISDN adapter or ISDN router) controls how ISDN will be used. Most ISDN adapters and routers allow both channels to be used for data until a voice call comes in. The equipment can be configured so that one channel will take the voice call (leaving only one data channel in operation - but still connected while you are talking) and resume as a data channel when the call is over. The first channel connects you to the Network. The second channel will connect when the first channel is full, and will disconnect for incoming calls, or when you pick up your telephone to make an outgoing call. The typical data rate is 64K, with 128K available on demand. ISDN connections provide guaranteed bandwidth: they are not a negotiated rate like 56K modems. Connections on an ISDN circuit take only a few tenths of a second: not 20-40 seconds like a 56K modem. Please see Nuts & Bolts, ISDN for more information about equipment and facility wiring issues.

ISDN connections are "dialed", but that the equipment can set up to make the connection automatically. ZiaNet has two types of ISDN connections, "casual use" and "dedicated". Casual use connections are $40.00 per month; dedicated connections are $300.00/month. These costs do not include the telephone company charges.

Qwest charges $66.75/month (plus taxes and fees) for the ISDN connection (but that includes two phone lines). When you are not using the ISDN connection for Internet access, you can use both lines as you do today. The Qwest install charge is $110.00 (plus tax) for Qwest ISDN and may be discounted or pro-rated under some circumstances. You may purchase the ISDN modem recommended by Qwest directly from them, or purchase a modem on your own.

Information on Qwest ISDN oreders is available at: http://www.qwest.com/products/data/isdn/ if you are interested in ordering this service. You will have to get an ISDN adapter or router to use with the ISDN line.

When ISDN service is delivered, please contact ZiaNet so that we can enable your account for this service.

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